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Outreach categories

Use this skill when categorizing leads as Inbound, Postbound, Bridgebound, or Outbound, choosing the right outreach approach and personalization level for a lead, building segmented campaigns, or deciding between 1:many and 1:1 messaging.

SKILL.md

The 4 Categories of Outreach

INBOUND (1:Many Messaging Only)

Definition:

  • Prospect knows your company
  • Hand-raisers taking marketing action asking to evaluate your product

Trigger: Demo requests, chat box inquiries

Messaging approach: 1:Many only (they came to you)


POSTBOUND (1:Many + 1:1 Messaging)

Definition:

  • Prospect knows your company
  • Marketing leads that are NOT hand-raisers

Trigger: Content engagement without explicit buying intent

Messaging approach: Mix of templated + personalized


BRIDGEBOUND (1:Many + 1:1 Messaging)

Definition:

  • Prospect sometimes knows your company
  • Segmented outbound based on premises that raise meeting/buying likelihood

Trigger: Prospect or company action NOT related to your marketing

Messaging approach: Signal-based personalization

5 Sub-Categories:

  1. Based on Relationship (39 triggers)
  2. Based on History (16 triggers)
  3. Based on Likely "In Market" (20 triggers)
  4. Based on Symptoms & Signs (11 triggers)
  5. Based on Firmographic (15 triggers)

OUTBOUND (1:1 Messaging Only)

Definition:

  • Prospect doesn't know your company
  • Coming in cold

Trigger: Prospect selected by prospecting team

Messaging approach: Fully personalized (1:1 only)


Messaging Matrix

Category Prospect Awareness Messaging Type Personalization Level
Inbound High 1:Many Low
Postbound Medium 1:Many + 1:1 Medium
Bridgebound Low-Medium 1:Many + 1:1 Medium-High
Outbound None 1:1 Only High

Combines with

Skill Why
personalization-playbooks Get messaging for each category
bridgebound-relationship-39 Deep-dive on Bridgebound triggers
inbound-triggers-30 Understand Inbound premises
outbound-triggers-6 Master pure Outbound approach

Example prompts

This lead downloaded our ebook - is it Inbound or Postbound?
Create a messaging strategy for Bridgebound leads with job change signals.
How do I transition a Postbound lead to a sales conversation?

Part of Frontal — free, open GTM skills for your AI agent. Browse the library →

Files

1 file ship with this skill. They are installed beside the SKILL.md.

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Outreach categories
Imported from the GTM Skills library by Swan (https://www.gtmskills.com), skills/alex-vacca/outreach-4-categories
at https://github.com/swan-gtm/gtm-skills/commit/5d786aad0c7b2ca59b1abf1f601f9407ca261996. Written by Alex Vacca (https://linkedin.com/in/alex-vacca).
The skill is shared under the MIT License below; this notice must stay with any copy.

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